How to Find Us

When you arrive at Cancun International Airport, your terminal will depend on your flight. International flights may arrive at Terminal 2, Terminal 3, or Terminal 4. To ensure a smooth experience, here’s how to locate us once you land:

Arrival Process

After landing, proceed to customs. Once you’ve cleared customs, head to the baggage claim to collect your luggage. This process typically takes around 40 minutes, but if it takes you longer, please contact us to avoid a "No Show" situation. We understand that the arrival process may take some time, so our team is ready to accommodate.

Where to Find Us After Exiting the Terminal

Terminal 3

Outside Terminal 3, you’ll see the Margaritaville Bar. Our staff will be waiting for you in front of the bar, holding a sign with the Shuttles.com.mx logo, ready to welcome you and guide you to your vehicle.

Terminal 4

When exiting Terminal 4, look for the Welcome Bar. Our team will be stationed right in front, holding a sign with our brand logo to assist you.

Terminal 2 International

Outside Terminal 2, near the Welcome Bar, you’ll find our staff waiting with a sign displaying our logo. They’re ready to greet you and provide any assistance you need.

Our staff is easily recognizable, ensuring a seamless, hassle-free connection from the airport to your destination.